Welcome to our Deferment Policy
Our terms and conditions do not obligate us to offer deferment of your Training Package however we understand that sometimes life gets in the way and you may need to change your training dates.
Should you need to postpone your attendance to the Training Package you may send a request to defer to the next available Training Package date in your closest location or another location of choice.
You may defer without penalty once (1) only. Multiple deferments will incur an admin fee of AUD$100 per deferment.
Your Training Package must be attended within 12 months of enrolment. Should you neglect to attend within 12 months of enrolment your Training Package will expire and payment will be considered forfeit.
To request a deferment please download and fill out the Deferral Application form and email it to firstname.lastname@example.org. Click here to download the Deferral Application form.
To be eligible for deferment without penalty you must submit your form 14 days prior to the Training Session.
Deferment requests inside of 8 to 14 days will incur a penalty cost of AUD$100.
Deferment requests inside of 7 days will be denied.
Deferment will be approved at BCGT Connect’s discretion on a case by case basis.